AAA Medical Wigs - Return Policy
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What is your return policy?
- All items may be returned within ten days of delivery. There are certain limitations however. The limitations are as follows:
- Items marked as "Closeout" are not returnable.
- We cannot accept items that are not in the original condition.
- The returned items must be unaltered, undamaged, and in factory condition.
- All tags and packaging must be included.
- Due to the nature of the hairgoods industry, we find it necessary to charge a 18% restocking fee. (For example if you made a purchase of $60.00 plus tax, but then changed your mind after receiving the order, there would be a $10.80 charge).
- We do not offer refunds! Credit issued is good towards exchanges or store credit only which have no termination date.
*Please note*: The above limitations do not apply if the shipment is not what you ordered or is defective.
How do I return items I am not satisfied with?
- If at any time within 10 days of receiving your order you are not satisfied with your purchase, mail it back to us. You must include a copy of the original invoice, a note of explanation, and your phone number (or email address) with your return.
Can I just send it back without contacting you?
- Yes although it is better to contact us first. See previous answer.
Where do I mail the item I wish to return?
- You can mail it to the following address:
AAA Medical Wigs
1130 White Rock Rd SPC 32,
El Dorado Hills CA 95762
Email: info@aaa-wigs.com
(916) 491-9439
(800) 517-6003 (Toll Free)
Hours: Monday to Friday 9:00-5:30, Saturday 9:00-4:00 (PST)
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